Assistant Manager, Reservations
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Leads the Reservation Teams of Fairmont The Palm.
- Hires and develops talent for future growth within the company
- Implements practices and initiatives that creates an engaged motivated and cohesive team that works together to achieve common objectives
- Develops and maintains reservations standards that drive revenues optimizes organizational efficiencies and instills guests engagement
- Ensure appropriate scheduling to minimize response time to customers and ensure immaculate quality of reservations and inquiries
- Is fluent in all Accor distribution and reservations systems Accor Rate architecture and Revenue practices
- Is fluent in revenue enhancing and benchmarking tools including however not limited to IDEAS Demand360 OTA Insight and Revenue Insight
- Partakes in Revenue Strategy Meetings and works on revenue enhancing initiatives and strategies
- Manages and leases with other department on all room upsell programs / platforms to maximize rate and guest satisfaction
- Other tasks as assigned.
Qualifications :
- Minimum 2 Years experience as an Assistant Reservations Manager
- Minimum 3 Years experience in leading Room Reservations Teams
- Knowledge of Accor Distribution and Reservation systems a must
- Experience from working in Resorts a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
