Pub Manager
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Job Summary
How does your working day look like
A Pub Manager is responsible for overseeing all aspects of the Pubs and beverage service including staff management guest relations inventory control and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.
COME AS YOU ARE AND JOIN THE TRIBE!
Key Responsibilities:
Staff Management:
- Recruit train and supervise bar staff ensuring high-quality service.
- Create work schedules monitor employee performance and address any personnel issues.
- Foster a positive and cohesive team environment.
Customer Service:
- Maintain high standards of customer service and ensure guest satisfaction.
- Handle guest complaints and feedback professionally and effectively.
- Train staff in customer service best practices.
Beverage Selection and Inventory:
- Manage and maintain a well-stocked bar with a diverse range of quality beverages.
- Monitor inventory levels order supplies and manage stock rotation.
- Control costs by minimizing wastage and theft.
Bar Operations:
- Ensure the bar is clean organized and complies with health and safety regulations.
- Develop and implement standard operating procedures (SOPs) for efficient bar operation.
- Oversee the preparation and presentation of drinks.
Menu Development:
- Create and update drink menus based on seasonal trends and customer preferences.
- Set pricing strategies to optimize profitability while staying competitive.
Financial Management:
- Monitor and analyze sales costs and profitability.
- Develop and manage budgets aiming to maximize revenue and minimize expenses.
- Implement sales promotions and strategies to boost bar revenue.
Marketing and Promotion:
- Collaborate with the hotels marketing team to promote the bar through various channels.
- Organize and host special events themed nights and entertainment to attract customers.
Compliance and Licensing:
- Ensure the bar adheres to all relevant laws regulations and licensing requirements.
- Maintain a clean record of inspections and licenses.
Security and Safety:
- Implement security measures to prevent theft and ensure the safety of staff and customers.
- Handle any security issues or disturbances in a professional manner.
Reporting:
- Prepare regular reports on bar performance sales and expenses for management.
- Identify areas for improvement and develop action plans.
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or a related field preferred.
- 5 years of experience in the food and beverage industry with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
- Strong knowledge of food and beverage operations cost control and inventory management.
- Proven ability to lead motivate and inspire a diverse team.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Time Management
- Listening Skill
- Leadership skills
- Organizational Skill
- Business Process Skill
- Customer Services
- Reservation Skills
- Bar Management
- Communication
- Relationship Management
- Strategic Thinking Skills
- Team Player Spirit
- Marketing Skills
- Problem Solving Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
