drjobs End User Support العربية

End User Support

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

AED 8000 - 10000

Vacancy

1 Vacancy

Job Description

JOB DESCRIPTION


JOB TITLE: Service Desk Engineer


JOB PURPOSE: L1 Support


QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent


CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft


EXPERIENCE: 3 years


REPORTING TO: Service Delivery Manager


RESPONSIBILITIES (INCLUDES ALL TASKS):


-Ticketing Systems.

- Good practice of creating and deploying OS images.

- High skills of technical support.

- Good knowledge to use CMD commands.

-Experience to deal with VIP

- Good knowledge in networking with basic troubleshooting.

- Excellent problem-solving and analytical skills.

- Good Experience in managing AD

- Knowledge of DNS DHCP HTTP HTTPS and other protocols.

- Minimum certificate CompTIA A or CompTIA N


Mandatory Skills :

Arabic Speaker

DHCPDNSHTTPHTTPS CCMMDM


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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