End User Support
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
JOB DESCRIPTION
JOB TITLE: Service Desk Engineer
JOB PURPOSE: L1 Support
QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent
CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft
EXPERIENCE: 3 years
REPORTING TO: Service Delivery Manager
RESPONSIBILITIES (INCLUDES ALL TASKS):
-Ticketing Systems.
- Good practice of creating and deploying OS images.
- High skills of technical support.
- Good knowledge to use CMD commands.
-Experience to deal with VIP
- Good knowledge in networking with basic troubleshooting.
- Excellent problem-solving and analytical skills.
- Good Experience in managing AD
- Knowledge of DNS DHCP HTTP HTTPS and other protocols.
- Minimum certificate CompTIA A or CompTIA N
Mandatory Skills :
Arabic Speaker
DHCPDNSHTTPHTTPS CCMMDM
Required Experience:
Manager
نوع التوظيف
دوام كامل
