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Job Description
JOB SUMMARY
Maha Desert Resort and Spa The Luxury Collection
CANDIDATEPROFILE
Experience:
SkillsandKnowledge
- Thoroughbeverageknowledge
- SalesPersonAbilitytosuggestandupsell
- Friendlyandoutgoing
- BasicComputerSkills
EducationorCertification
- Diplomaordegreeinhotelmanagement
- BartenderCertificate
SPECIFICDUTIES
Thefollowingarespecificresponsibilitiesandcontributionscriticaltothesuccessfulperformanceoftheposition:
- PunchinasschedulereadytoworkandaccordingtoGroomingStandards.
- Checkforcaptainforrequiredsetupandtypeofserviceassignment.
- Havebarsetupreadytogo15minutesbefore operationisschedulestostart.
Thisinvolves:Anadequatesupplyoffollowing(tolastthroughthedurationofthefunctionifpossible). andthoroughlycleanthebar.
- Whenrequestedisreadytoworkasawaiter/waitressaswell.
- Tohaveacleanuniformandimpeccablepersonalgroomingincompliancewithcompanystandards.
- Tobeattheassignedworkareainuniformandreadytoworkatthetimethatisscheduled.
- AllEventOperationsbartenderswillberequiredtocompletelyfamiliarizehimselfwiththelocationofeachofthefunctionroomsandrelatedareas.
- Tointroduceonesselftotheguestononesstationandprojectawarmcheerfulenthusiasticdesiretobeofservice.
- Towearanametagaspartoftheproperuniformaswellasnoexcessivejewelrytobewornwhile working.
- TocomplywithallsafetyregulationsandcompanypoliciesasoutlinedintheEmployeeshandbook.
- Toassistcustomerwheneverpossible.
- Toperformallotherreasonableasrequestedbythemanagement.
- Toensurethatallpropsaftereachfunctionisstorebackinthedesignatedareaandhandleswithgreatcare.
- Toensurethatallbarequipmentsfixtureandfurniturearehandledwithgreatcare.
- Tocreateagoodworkingrelationshipwithcoworkersandmaintainacourteousattitudetowardsthemanagementandalltheemployeesandguestsofthehotel.
- Tobringanyproblemsthatmayoccuroranyspecialrequestsbyguests totheirsupervisorsattentionassoonaspossible.
- Toprovidethebestpossibleproperserviceofguestsofthishotelatalltimes.
- Topracticeconstantlythe Cleanasyougopolicytoupholdthehighestsanitationstandards.
- Receive the guest with the greetings of the day and a smile
- Present the menu & suggest luxury collection cocktails. Inquire for the guest suite number.
- Assist the guest with the drinks selections and answer any queries about drinks
- Do a quality check if the guest orders cocktails.
- Engage in a conversation with the guest whenever appropriate. General topics should be about resorts facilities or activities.
- Table maintenance should carried out.
- Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe
- Bid the guest fond farewell.
- Check with customers to ensure that they are enjoying their meals and take action to correct any complains.
- Coordinate with other departments in exceeding guest expectations.
- To be updated in communication between departments.
- To attend managers & Supervisors meeting.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Employment Type
Full-Time
