drjobs It Support العربية

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

1-3years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

1500 - 3000

Vacancy

1 Vacancy

Job Description

This is a remote position.

Join a dynamic organization at the forefront of technological innovation in the UAE. We leverage cutting-edge infrastructure to support diverse operations across industries such as aviation education manufacturing and finance. Our commitment to employee growth and a collaborative culture ensures you thrive in a fast-paced multicultural environment.

This role ensures employees can use software and hardware to complete their daily tasks with minimal downtime. The IT Support Specialist diagnoses issues implements solutions and maintains optimal system performance to support organizational productivity

Key Responsibilities

  1. Technical Troubleshooting & Support
    • Diagnose and resolve issues with applications and software.
    • Manage Active Directory tasks: user account setup permissions password resets and group policies.
  2. Network & Infrastructure Maintenance
    • Monitor and maintain routers switches firewalls and VPNs.
    • Oversee server administration (physical/virtual) backups and database management 710.
  3. System Installation & Configuration
    • Deploy and update OS applications and security patches.
    • Set up audiovisual systems conference rooms and specialized equipment (e.g. manufacturing plant IT).
  4. User Training & Documentation
    • Train staff on IT best practices new tools and cybersecurity protocols.
    • Maintain asset inventories incident logs and solution databases.
  5. Compliance & Security
    • Implement ITIL standards for service management.
    • Ensure adherence to UAE data protection regulations and company policies.


Requirements

Essential:

  • Education: Bachelor s degree in Computer Science IT or related field.
  • Experience: 2 years in IT support roles; proficiency in Windows OS Microsoft 365 and basic networking (TCP/IP DNS).
  • Technical Certifications: Microsoft Certified Professional (MCP) CompTIA A or Cisco CCNA.
  • Soft Skills: Exceptional customer service problem-solving agility and fluency in English.

Preferred:

  • Arabic language proficiency.
  • Experience with project management tools (e.g. Jira Trello).
  • Knowledge of cybersecurity frameworks (e.g. NESA ISO 27001).


Benefits

Competitive Compensation: Salary incentives

Great Professional Growth Opportunities

Excellent Engaging Work Environment



Essential: Education: Bachelor s degree in Computer Science, IT, or related field. Experience: 2+ years in IT support roles; proficiency in Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS). Technical Certifications: Microsoft Certified Professional (MCP), CompTIA A+, or Cisco CCNA. Soft Skills: Exceptional customer service, problem-solving agility, and fluency in English. Preferred: Arabic language proficiency. Experience with project management tools (e.g., Jira, Trello). Knowledge of cybersecurity frameworks (e.g., NESA, ISO 27001).

Education

Bachelor s degree in Computer Science, IT, or related field

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.