VoIP Engineer
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Job Description
Job Title: VoIP Engineer
Location: Dubai UAE
Job Summary:
Our client is seeking a results-driven and technically adept VoIP Engineer with over 4 years of hands-on experience in designing deploying and optimizing enterprise-grade VoIP solutions. The successful candidate will have demonstrated expertise in configuring SIP trunks deploying and managing Session Border Controllers (SBCs) and maintaining complex IP PBX systems.
Key Responsibilities:
- Design deploy and optimize VoIP solutions for enterprise environments
- Configure and manage SIP trunks with major service providers
- Deploy and manage Session Border Controllers (SBCs) for secure VoIP communications
- Maintain and troubleshoot complex IP PBX systems across various platforms including:
- Grandstream UCM
- Yeastar S-Series
- 3CX v20
- Asterisk FreePBX
- Troubleshoot call routing issues and implement dial plans
- Ensure network QoS for VoIP traffic and integrate voice solutions with legacy systems and modern unified communication environments
Required Skills:
- SIP Trunking (Registration Authentication NAT Traversal)
- Session Border Controller (SBC) Configuration & Security
- IP PBX Platforms (configuration and management)
- Call Routing & Dial Plan Logic
- VoIP Protocols (SIP RTP SRTP T.38)
- QoS and VoIP Traffic Shaping
- Number Normalization and E.164 Formatting
- Integration with PSTN Gateways VoIP Phones and Softphones
- Network Diagnostics & Packet Analysis (Wireshark sngrep)
- VoIP Monitoring & Troubleshooting (logs CDR SIP traces)
Professional Highlights:
- Successfully implemented SIP trunking and number porting projects across multi-site enterprise environments
- Migrated legacy PBX systems to IP-based platforms achieving improved call quality and reduced telecom costs
- Deployed secure SBC configurations to support remote IP phones and NAT traversal for global teams
- Streamlined dial plans and outbound rules for diverse geographic and business needs
- Delivered training and documentation to IT teams and end-users on VoIP system usage and best practices
Requirements:
- 4 years of experience in VoIP engineering
- Bachelors degree (Preferred)
Employment Type
Full Time
