Senior Account Manager
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Job Description
About GetYourGuide
our careers website to learn more.
Team mission
We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales Team in our Dubai office. In this role you will play a pivotal part in our growth by managing our top accounts. Your focus will be on nurturing and growing relationships with them ensuring their success and maximizing their value from the relationship. You will be at the forefront of the travel experience industry and support GetYourGuides growth in the Middle East.
You will:
- Develop and maintain strong long-lasting relationships including C-suites focusing on larger more complex accounts.
- Identify and lead growth initiatives with your top accounts from idea generation to implementation project management success tracking and reporting.
- Leverage internal cross-functional partners where appropriate.
- Independently resolve technical issues to maintain high performance.
- Pitch and win defined opportunities such as bringing online new activities increasing availability and negotiating commission increases.
- Solve customer and supplier issues such as maintaining a low cancellation rate and troubleshooting connectivity problems.
- Review activity performance provide regular reports and insights and proactively share improvement opportunities to make your accounts successful.
- Represent GetYourGuide at relevant regional events and conferences.
Who you are:
- 6 years of experience in Sales or Account Management with a proven track record of handling large and complex accounts
- 4 years in the travel tech or OTA industry
- Working Experience in the Middle East
- Fluent in English and Arabic both written and spoken
- Excellent relationship-building communication and problem-solving skills
- Excellent stakeholder management skills influencing internal decision makers across all functions
How we set you up for success:
- Invest in your development with an annual personal growth budget
- Housing allowance covered in Dubai
- Return flight home once a year up to a value of 500EUR
- Enjoy flexibility with a hybrid work-from-home and telecommuting policy
- Save on transportation costs with travel stipend
- Work phone costs covered
And more...
We look forward to hearing from you
Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at you have any further questions please do not hesitate to contact us via .
We are an equal-opportunity employer
Our commitment is that every qualified person will be evaluated according to skills regardless of age gender identity ethnicity sexual orientation disability status or religion. Please refrain from including your picture and age with the application.
Important notice: Protect yourself from recruitment scams
We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity report it to . Stay vigilant and protect yourself from recruitment scams.
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full Time
