Application Scientist, Middle East & Africa
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Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Laboratory SettingJob Description
Position Summary
Join Thermo Fisher Scientific to work globally and impact the world positively every day.
Division Specific Information
The Chromatography and Mass Spectrometry business develops and manufactures innovative instruments consumables and software solutions for customers in the analytical sciences and scientific research. We play a crucial role in various scientific fields including chemistry pharmaceuticals forensics environmental analysis and biochemistry among others.
How will you make an impact
The Application Scientist position for Ion Chromatography Trace Elemental Analysis and Discrete Analyzers in the Middle East & Africa offers chances to apply scientific expertise using chromatography and mass spectrometry for resolving analytical challenges.
What will you do
- Conduct product demonstrations to customers showcasing the accurate use product features functionality application of instruments and software and standard methodologies. Understand customers motivation success criteria and difficulties. Translate information using the demo process and devise a technically robust strategy to demonstrate analytical confidence and proof of concept.
- Provide virtual remote or onsite product training for customers on instrument and software use.
- Resolve and/or advance customer issues & complaints.
- Deliver technical presentations to highlight the capabilities and benefits of our solutions for various applications. Communicate sophisticated scientific concepts to diverse audiences effectively.
- Work crossfunctionally with internal teams including marketing and sales to support the strategic execution of the customer training process.
- Stay informed about the latest scientific literature methodologies and regulatory requirements. Act as a trusted expert to our customers to increase happiness and dedication contributing to overall business success. Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.
How will you get here
- A bachelors degree (or higher) in chemistry biochemistry or a related scientific field and/or equivalent work experience.
- 23 years of handson technical experience with chromatography and mass spectrometry instruments software data analysis and techniques.
Knowledge Skills Abilities
- Ability to work independently manage multiple projects simultaneously and meet strict deadlines.
- Outstanding teamwork and collaboration skills to foster creativity and contribute to the teams success.
- Excellent problemsolving skills and ability to troubleshoot technical issues and provide mentorship on product usage and optimization.
- Persuasive communication and presentation skills with the ability to effectively convey complex scientific concepts to both technical and nontechnical audiences.
- Excellent verbal and written communication skills in local language and English.
- This position may require up to 75% travel.
Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values Integrity Intensity Innovation and Involvement working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.
Benefits:
We offer competitive remuneration annual incentive plan bonus scheme healthcare company pension/retirement and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform critical job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Employment Type
Full-Time
