Community Manager
Posted on :
18-05-2025
Employer Active
1 Vacancy
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Job Description
Role Overview
We are looking for a passionate and cryptonative Community Manager to lead the development growth and daily engagement of our global communities with a strong focus on Telegram. You will manage multilingual community channels oversee a team of moderators and execute campaigns that drive user acquisition and loyalty across our Web3 ecosystem.
Key Responsibilities
- Lead and grow Bitunixs Telegram communities globally ensuring highquality discussions fast support and accurate information flow.
- Recruit onboard and manage a network of regional moderators; provide ongoing training KPIs and engagement frameworks.
- Monitor and maintain community health across Telegram Discord Twitter (X) Reddit and Web3 platforms (Galxe Zealy QuestN etc.).
- Plan and execute engaging campaigns: AMAs contests XP missions trading competitions and referral drives.
- Implement community segmentation strategies across regions languages and interest groups.
- Collect and analyze community feedback and sentiment; report insights to product marketing and support teams.
- Coordinate realtime support with the customer success team for urgent community escalations.
- Champion UGC (usergenerated content) efforts and incentivized contributions from loyal users.
- Align all communications with Bitunixs brand voice and vision.
Requirements
- 2 years experience as a Community Manager in a crypto exchange or blockchain/Web3 project.
- Proven success in managing all community channels including largescale Telegram groups Discord servers Twitter spaces and moderator teams.
- Deep understanding of crypto culture trading products (especially derivatives) and DeFi trends.
- Comfortable working with global communities across multiple time zones and languages.
- Strong command of community tools like Telegram bots Galxe Zealy and Discord management utilities.
- Excellent communication skills in English; additional languages such as Chinese Spanish Hindi Arabic Bahasa or Russian are a strong advantage.
- Highly proactive organized and able to execute on both strategy and daily operations.
- Experience with moderator incentive systems and XPbased growth models.
- Familiarity with analytics dashboards KPIbased performance tracking.
- Participation in Web3 ecosystems and questbased campaigns.
- Amendable to work onsite in Dubai
Employment Type
Full Time
Key Skills
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