Executive Housekeeper
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Job Description
The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness order and aesthetics in guest rooms public areas and backofhouse areas. This role is pivotal in upholding the hotels fivestar service standards and delivering an exceptional guest experience.
Key Responsibilities:
Operational Management
Plan organize and supervise all housekeeping operations.
Ensure guest rooms public areas laundry and backofhouse areas are cleaned and maintained to the highest standards.
Develop and implement SOPs and quality standards aligned with luxury service expectations.
Conduct regular inspections of guest rooms and public areas to ensure adherence to standards.
Team Leadership
Recruit train supervise and evaluate housekeeping staff including supervisors attendants and laundry personnel.
Schedule staff effectively to ensure coverage during peak and offpeak periods.
Provide coaching and performance feedback to maintain team motivation and excellence.
Inventory & Budget Control
Manage inventory levels of linen cleaning supplies and guest amenities.
Prepare and manage the departments operational budget.
Monitor expenses and implement costcontrol measures without compromising service quality.
Guest Experience
Collaborate with Front Office Engineering and other departments to ensure seamless guest experiences.
Respond promptly and professionally to guest requests and complaints regarding housekeeping services.
Ensure rooms are consistently ready for guest arrivals especially VIPs and special occasions.
Compliance & Safety
Ensure all housekeeping procedures comply with health safety and hygiene regulations.
Conduct safety training and enforce hotel policies on security and risk management.
Maintain cleanliness and sanitation standards as per local and international guidelines.
Qualifications :
Qualifications:
Bachelors Degree or Diploma in Hospitality Management or related field preferred.
Minimum 57 years of housekeeping experience in a luxury hotel environment with at least 3 years in a managerial or supervisory role.
Strong leadership and people management skills.
Excellent organizational and timemanagement abilities.
Knowledge of housekeeping management systems.
Fluent in English; additional languages are an asset.
Key Competencies:
Attention to Detail
GuestCentric Approach
Strategic Thinking
Problem Solving
Team Development
Communication & Interpersonal Skill
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
