Sr Specialist Partner Experience - Contract
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Job Description
We are looking for a highly organized and executionfocused Project Manager to lead the restaurant onboarding process across talabats 8 markets. This is a 4month temporary role with the critical objective of improving onboarding speed optimizing partner setup experience and ensuring smooth adoption of selfservice tools.
WHATS ON YOUR PLATE
Project Manage EndtoEnd Onboarding:
Drive and monitor onboarding performance KPIs across markets including activation time device installation turnaround training completion and partner readiness.
Device Supply Chain Oversight:
Manage supply logistics and deployment of tablets/devices across all markets in coordination with regional logistics and local operations teams.
Training & Enablement:
Ensure training quality by standardizing materials tracking completion rates and ensuring high engagement from new partners.
SelfService Tool Adoption:
Promote and track adoption of talabats selfservice tools (e.g. menu management campaign setup) to reduce partner dependency and support load.
Stakeholder Coordination:
Work closely with city teams product ops logistics and central partner experience teams to ensure timely and escalations where required.
Performance Monitoring & Reporting:
Establish a weekly reporting rhythm to track onboarding speed success rates and blockers; recommend and implement process improvements.
Qualifications :
57 years of experience in project management operations or onboarding rolespreferably in tech ecommerce or food delivery.
Strong track record of crossfunctional project and operational excellence.
Handson experience with tools like Excel project tracking dashboards (e.g. Jira Asana) and CRM platforms.
Ability to thrive in a fastpaced environment with tight deadlines and multiple stakeholders.
Excellent communication and stakeholder management skills.
Prior regional experience or multicountry exposure is a plus.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
