Hostess
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
- To report to duty punctually in full uniform according to appearance and grooming standards
- To promote and maintain a positive working relationship at all times with all the Colleagues of the outlet and Fairmont Bab Al Bahr.
- To consistently offer professional friendly and warm service
- To demonstrate a complete understanding of policies procedures and set service standards as outlined in Fairmont Bab Al Bahr handbook and Outlet Colleague Resource Guide
- To follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist
- To have full knowledge of the menu beverage lists in your outlet and all other special promotions taking place in the hotel.
- Knowledge of all menus and offerings are necessary in order to understand the servers tasks on micros
- To understand shift end reports have knowledge of noncash/cash transactions and procedures for depositing monies into safe or collecting due backs
- Attend preshift weekly and monthly meetings to continually improve the Guests experience
- To understand how to operate all the equipment used in the outlet
- To fully understand and follow the hotels recycling program and procedures
- To actively participate in all health and safety procedures for outlet and the entire hotel
- To follow all of safety and sanitation policies when handling food and beverage
- Carrying out any miscellaneous duties and responsibilities as requested by Manager pertaining to total quality service delivery.
Qualifications :
- Must possess outstanding guest services skills professional presentation and sophisticated verbal & written communication skills
- Must be guestoriented have a vibrant personality and radiate enthusiasm to assist people
- Proficient in the English language (verbal & written) additional languages are an asset
- Must be able to handle a multitude of tasks in an intense everchanging environment
- Must be flexible in terms of working hours and able to work with little or no supervision
- Must have the ability to assess and make decisions based on strong analytical problemsolving skills
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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