Store Operations Associate

As mentioned above, the specific duties and responsibilities for Operations Associates depends on their industry of employment. For example, an Operations Associate in the fashion retail industry and an Operations Associate in the airline industry will have different responsibilities. With that being said, here are the Operations Associate duties and responsibilities that transcend industries.

Place Supply and Inventory Orders

Operations Associates are responsible for placing the supply and inventory orders for their employer. This could be as basic as making sure the office has office supplies, or this could involve ordering stock in a retail environment.

Source and Screen Candidates

Operations Associates wear a few different hats within an organization. One of these hats is HR employee, as they are often involved in sourcing and screening candidates. This requires one to fully understand the expectations of an open position, and the ability to articulate to candidates the perks of working with one’s company.

Assist in the New Hire Onboarding Process

Operations Associates are typically responsible for handling the paperwork involved with officially bringing a new candidate on board. They’re also responsible for orientating the new hire to their position, and they must be available to answer any questions the new hire may have.

Assist in Creating Employee Schedules

Operations Associates assist the Operations Manager in creating employee schedules. This also involves processing sick time, vacation requests and maternity leave. This task requires optimal organizational skills.

Help Operations Manager Implement Company Standards of Procedure

The Operations Manager is often the creator of a company’s Standards of Procedure. Operations Associates are the manager’s agents for implementing these procedural standards. This includes conducting employee performance reviews and documenting any write ups.