Senior Site Reliability Engineering Manager

Site reliability engineers incorporate various software engineering aspects to develop and implement services that improve IT and support teams.

Services can range from production code changes to alerting and monitoring adjustments.

The site reliability engineer job also includes tasks like building proprietary tools from the scratch to mitigate weaknesses in incident management or software delivery.

Site reliability engineers may have to spend a considerable amount of time fixing cases related to support escalation.

They should fully know critical issues to route support escalation incidents to concerned teams.

Critical support escalation cases, however, go down as site reliability engineering operations mature.