monitor and maintain computer systems and networks.talk staffor clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. troubleshoot system and network problems, diagnosing and solving hardware or software faults.
echnicians areworkers who apply proven techniques and procedures to the solution of practical problems.
They carry supervisory or technical responsibility and competently deliver their skills and creativity in the fields of science, engineering and technology.
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