E-Retail Merchandiser

Monitor key trading tasks such as stock management, fragmentation, and product returns.
- Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience.
- Manage new product uploads, category builds, product detail maintenance, and promotional activities.
- Liaise with various teams for regular and ad-hoc CMS tasks and initiatives.
- Be highly involved in UAT site testing for development projects and the regular site walks to ensure 100% accuracy at all times.
- Collaborate with the e-Commerce team for onsite optimizations such as product recommendations, upselling/cross-selling opportunities, and search improvements.
- Assisting with the day-to-day coordination of e-Commerce marketplace activities, e.g. product uploads, reporting, organizing stock transfers.
- Reporting on e-Commerce trade performance including KPIs, providing data-driven insight, and conducting deep dives were needed to better understand shopping behaviours and trends.