Fairmont Gold Lounge Attendant

Fairmont Gold is a hotel within a hotel where the art of exceptional service is elevated to create an exclusive personal experience. The Fairmont Gold Lounge Attendant is a vital part of this service experience.

What is in it for you:
• Be a part of the Fairmont Flagship Hotel in the Middle East
• Experience the hustle of a dynamic, fast paced hotel located in the heart of the City's commercial district
• Take advantage of opportunities to be recognized for your professional contributions
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

What you will be doing:
• Welcomes and assists guests' adhering to Accor Brand Standards
• Is an ambassador of The Fairmont Dubai by providing memorable guest experiences
• Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests
• Coordinates with Fairmont Gold Concierge team over arrivals and departures
• Provides food and beverage service in the Fairmont Gold Lounge with the ability to handle plate, hand carried service
• Prepares bar beverages and liquor pouring according to the guidelines given
• Carries out general cleaning and inspecting for equipment in the Fairmont Gold Pantry
• Reports guest complaints, requests and inquiries to their direct Supervisor or Manager
• Reports any unusual occurrences or requests to the Manager
• Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold
• Remains observant, notes preference, and responding accordingly to guest inquiries & requests
• Follows Occupational Health & Safety regulations
• Reports suspicious people, behavior, and vehicles to Hotel Security
• Ensures adherence to Accor's Code of Ethics