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You will be updated with latest job alerts via emailTo provide a consistent room and bathroom product, and service adjacent areas to meet Raffles standards for cleanliness and presentation
KEY ROLES & RESPONSIBILITIES
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• Manage and supervise all tasks of his/her staff
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• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
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• Supervise public areas
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• Ensure that guest supplies are replenished
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• Ensure guests' requests are promptly and courteously met
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• Report damage or malfunction in hotel rooms using P.M.S system
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• Maintain equipment in proper state of cleanliness and repair
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• Maintain a section floor report
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• Conduct daily briefings with staff at floor level
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• Conduct regular room checklists
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• Report unusual behavior/activities on floors to Assistant Housekeeping Manager
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• Record room status in allocated section accurately
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• Comply with hotel's health, safety and hygiene policies
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• Attend meetings and training sessions as required
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• Fully understand the difference in guest levels (VIP) and in room categories
Full Time
Chefs / F&B / Housekeeping / Front Desk