Business CenterCommunications Supervisor
Posted on :
19-03-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Oversee Business Center operations ensuring hotel standards and procedures are followed.
- Set up and sell boardrooms arrange appointments meetings and provide secretarial services.
- Maintain appropriate stock levels for Business Center operations preparing requisitions as needed.
- Ensure smooth handover between shifts.
- Assign tasks offer assistance and monitor performance suggesting improvements as needed.
- Implement and control checklists review and sign the Business Center logbook update activity reports.
- Issue daily and monthly reports on Business Center activity and revenue.
- Assist AFOM and FOM in administrative duties including monitoring and preparing forecasts/statistics.
- Handle guest complaints professionally ensuring satisfaction and resolution.
- Socialize with guests provide excellent service ensure guest privacy and confidentiality.
- Keep team updated on outlet timings activities internal changes and competitor offerings.
- Promote Accor loyalty programs and hotel activities/events.
- Act as a hotel ambassador both within and outside the workplace.
- Maintain high cleanliness standards use telephone etiquette as per hotel standards.
- Foster high morale and positive working relationships within the team.
- Adapt to rotating duties within the Front Office Department.
- Carry out additional tasks as assigned by AFOM and FOM.
Qualifications :
- 35 years of experience in a similar role or in business center management
- Proven leadership skills with experience in supervising and training staff
- Strong communication skills both verbal and written
- Proficiency in Microsoft Office Suite and familiarity with business center software and technologies
- Excellent customer service skills with a focus on problemsolving and conflict resolution
- Demonstrated ability to manage multiple priorities and meet deadlines in a fastpaced environment
- Strong analytical and reporting skills
- Ability to work flexible hours including evenings and weekends as needed
- Knowledge of hospitality industry practices is a plus
- Fluency in English required; proficiency in Arabic or other languages is an advantage
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
