General Technician

Roles and responsibilities

Reporting to the Director, Engineering, responsibilities and essential job functions include but are not limited to the following:

• Repair, maintain and install work according to departmental procedures.
• Complete requests in timely, accurate, efficient and knowledgeable manner.
• Maintenance of Chillers, Freezers, split units, AHU, fan coils, cold rooms.
• Preventive Maintenance of refrigeration system.
• Preventive maintenance for all kitchen equipment, pumps, air conditioning to be carried out.
• A self-starter, takes initiative, can make decisions in a fast-paced, changing environment.
  

Qualifications

• Reasonably high level of knowledge and skill in Air conditioning, Refrigeration and Electrical.
• Must have the ability to multi-task.
• Should have knowledge and skills to work with Chillers, Freezers, split units, AHU, fan coils, cold rooms.
• Proficient in the English language (verbal & written), second language is an asset.
• Previous experience in the field required.
• Candidate should have a minimum of two years' experience in the same position with a trade certificate in A/C and refrigeration (HVAC).
• Ability to repair and maintain A/C air handling units, fan coils and cold storage and refrigerators.
• Knowledge of preventive maintenance procedures and use of test equipment's.
• Proficiency in the above areas and a good foundation in all other areas
  

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift.
• Lifting and carrying.
• Frequent kneeling, pushing, pulling, sitting.
• Occasional ascending or descending ladders, stairs and ramps

Desired candidate profile

1. Maintenance and Repairs

• Routine Maintenance: Perform scheduled preventive maintenance on equipment, machinery, and systems to ensure optimal performance and avoid downtime.
• Troubleshooting: Identify and diagnose technical issues or malfunctions in equipment, machinery, or systems, and repair them efficiently to minimize disruption.
• Component Replacement: Replace defective or worn-out parts of machinery and equipment to ensure continued operation.
• Maintenance Logs: Maintain detailed records of maintenance activities, including repairs, inspections, and replacements.

2. Installation and Setup

• Equipment Installation: Install new equipment or systems, ensuring proper setup, calibration, and testing to ensure they work correctly.
• System Setup: Configure systems or machinery to meet operational specifications, including setting up electrical or mechanical systems for use in various applications.
• Safety Checks: Conduct safety checks during installation to ensure compliance with safety standards and regulations.

3. Troubleshooting and Diagnostics

• Identify Problems: Use diagnostic tools and methods to identify issues and determine the cause of system or equipment failures.
• Provide Solutions: Implement solutions to address problems, whether by repairing faulty components, recalibrating systems, or replacing defective parts.
• Test Equipment: Test repaired or newly installed equipment to verify it is operating correctly and safely.

4. Technical Support and Assistance

• Assist Other Departments: Provide technical support to other departments and staff, ensuring smooth operation of systems and equipment.
• Customer Assistance: In customer-facing environments, offer assistance to customers regarding equipment use or troubleshooting, if needed.
• Collaborate with Technicians: Work alongside other technicians (mechanical, electrical, IT, etc.) to complete larger tasks or solve complex issues.

5. Documentation and Reporting

• Record Keeping: Document maintenance, repair, and installation activities, as well as inventory of parts and tools used, to ensure accurate records and for future reference.
• Reports: Create reports on equipment performance, system failures, and maintenance schedules, highlighting issues or areas that require attention.
• Compliance and Standards: Ensure all work complies with regulatory requirements, company standards, and safety guidelines.

6. Equipment and Tools Management

• Tool Maintenance: Ensure that all tools and equipment are properly maintained and kept in working condition.
• Inventory Management: Keep track of spare parts, tools, and consumables required for maintenance tasks and report shortages or the need for replacements.
• Procurement Support: Assist with the procurement of parts, tools, and equipment required for specific maintenance tasks.

7. Safety and Compliance

• Safety Protocols: Follow safety protocols, use personal protective equipment (PPE), and adhere to safety regulations while working with potentially hazardous machinery or systems.
• Hazard Identification: Identify potential hazards related to equipment, electrical systems, and work environments, and take corrective action to mitigate risks.
• Regulatory Compliance: Ensure that all maintenance, repairs, and installations comply with local, state, and federal regulations, including environmental and safety standards.

8. System Upgrades and Improvements

• System Enhancements: Suggest and implement improvements or upgrades to equipment and systems to enhance performance, efficiency, and safety.
• Energy Efficiency: Monitor systems for energy efficiency and recommend improvements where necessary to reduce operating costs or environmental impact.

9. General Support in Various Areas

• Facility Support: Assist in general facility management tasks, including plumbing, HVAC systems, electrical systems, and general building maintenance as needed.
• Assist with Special Projects: Provide support for special projects, such as system upgrades, building expansions, or equipment installations.
• Multitasking: Manage multiple tasks at once, balancing reactive maintenance with preventive care and ongoing operational needs.