Reconnect Membership Assistant Manager
Posted on :
20-02-2025
Employer Active
1 Vacancy
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Job Description
Membership Support & Growth
- Assist in implementing membership growth strategies to support volume and revenue targets.
- Support initiatives to attract new members and retain existing ones.
- Assist in executing marketing campaigns to promote membership benefits and incentives.
- Work closely with the marketing team to reach target demographics and promote memberships effectively.
- Identify potential partnership opportunities to enhance individual and corporate memberships.
- Support membership retention efforts by assisting with engagement initiatives and tracking member feedback.
- Collaborate with the Marketing team to ensure effective promotion of memberships across various channels.
- Work towards achieving assigned budgets and manage all related financial/accounting processes of all membership segments.
Reporting & Internal Processes
- Track all incoming leads follow up with prospects and maintain a lead database.
- Assist in refining membership reports and SOPs to improve efficiency and consistency.
Financial & Administrative Support
- Support in monitoring revenue dues and payment processes.
- Assist in budget tracking and financial reporting for all memberships segments.
- Ensure timely invoicing and followups for membership payments.
Member Engagement & Communication
- Provide excellent customer service and assist members throughout their journey.
- Help organize and support special events and promotions for members.
- Assist in executing communication strategies to keep members informed about updates benefits and events.
- Gather and track member feedback to identify areas for improvement.
Strategic Support & Planning
- Assist in developing and enhancing the membership experience.
- Support senior management in strategic membership planning and initiatives.
- Conduct basic market research and track industry trends to identify opportunities for membership growth.
- Other duties as assigned
Qualifications :
- Bachelors degree in Business Marketing or a related field is preferred.
- Minimum 23 years of experience in membership management sales customer service or a related field.
- Strong organizational and administrative skills with keen attention to detail.
- Excellent customer service and interpersonal skills to engage with members and partners.
- Basic understanding of sales marketing and membership retention strategies.
- Strong written and verbal communication skills for handling member inquiries and partnership discussions.
- Ability to assist in budget tracking and financial processes related to membership segments.
- Basic knowledge of market research and industry trends to support membership growth initiatives.
- Ability to coordinate events and promotions to enhance member engagement.
- Analytical and problemsolving abilities to identify opportunities and challenges.
- Comfortable in a fastpaced environment with multiple priorities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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