Barista

We are looking for a skilled and passionate Barista to prepare highquality coffee beverages including Cappuccino Caf Latte Espresso and other coffeebased drinks. The ideal candidate should have a strong understanding of coffee preparation techniques excellent customer service skills and the ability to work in a fastpaced environment.

Prepare and serve coffee beverages such as Cappuccino Caf Latte Espresso Americano and other specialty coffees.

Operate and maintain espresso machines grinders and other coffeemaking equipment.

Ensure consistency in taste quality and presentation of all coffee drinks.

Steam and froth milk to create latte art and enhance beverage quality.

Maintain cleanliness and hygiene in the coffee preparation area.

Take customer orders and handle transactions efficiently.

Restock coffee supplies and ingredients as needed.

Follow health and safety regulations to ensure a clean and safe work environment.

Requirements

Requirements:

• Previous experience as a barista or knowledge of coffee preparation techniques.
  
• Familiarity with espresso machines and milk frothing techniques.
  
• Ability to work in a fastpaced environment and handle multiple orders.
  
• Strong communication and customer service skills.
  
• Attention to detail and a passion for highquality coffee.
  
• Ability to work flexible shifts including weekends and holidays.
  

Leadership and Management: - Oversee the Ticketing Unit, providing guidance and support to team members to achieve operational goals. Ticketing Strategy Development: - Develop and implement ticketing strategies that maximize revenue while ensuring a seamless visitor experience. System Management: - Manage and optimize ticketing systems and platforms, ensuring they are user-friendly and integrated with other departmental systems. Customer Experience Enhancement: - Monitor customer feedback and ticketing performance metrics to identify areas for improvement in visitor services. Project Management: - Lead discussions with site managers to gather requirements and manage ticketing software projects. Oversee project timelines, budgets, and vendor coordination. Business Analysis: - Translate business requirements into technical specifications for ticketing implementation. Conduct gap analysis and recommend solutions. Collaboration: - Work closely with other departments, including marketing, operations, and events, to coordinate ticketing for special events and exhibitions. UX Design: - Collaborate with UX designers/agencies to create user-friendly ticketing flows. Implement continuous improvements based on user feedback. Reporting and Analysis: - Prepare regular reports on ticket sales, visitor demographics, and trends to inform strategic decision-making. Track system performance, user satisfaction, and revenue. Budget Management: - Assist in the development and management of the ticketing budget, ensuring cost-effective operations. Training and Development: - Train and develop staff on ticketing processes, customer service standards, and system usage. Compliance and Security: - Ensure compliance with all relevant regulations and security protocols related to ticket sales and visitor access.