Roles and responsibilities
Product Roadmap Planning:
- Engage closely with local Heads of Logistics / Performance Managers, Regional Functional Heads and Product Owners to gather product requirements falling under the Logistics Rider vertical
- Build strong business cases outlining the problem and opportunity size
- Lead the prioritisation process every 6 months, aligning it with logistics OKRs and the needs of local and regional logistics teams.
- Coordinate and communicate the product roadmap across all teams involved
New Feature Development and Rollout:
- Support central product teams through problem discovery, development, testing and roll out phases
- Identify and monitor success metrics, including the setup of a reporting dashboards
- Relay new developments to key stakeholders both pre and post go-live
Bugs & Product Issues
- Assist countries in addressing product and tech-related issues while evaluating their impact
- Act as the primary contact during product emergencies
- Prioritize and escalate critical bugs to product support teams for prompt resolution
What Did We Order?
Educational Background:
- Bachelor’s degree required. Advanced degrees or certifications in data analytics or product management will be a plus
Experience:
- A minimum of 3 years of experience preferably in logistics, product management or related roles. Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous
Technical Skills:
- Ability to interpret and work with complex data sets to derive meaningful insights and actions
- Strong analytical and data-driven problem-solving skills
- Ability to diagnose issues and come up with effective solutions quickly
- Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)
Soft Skills:
- Excellent English communication skills, both written and spoken. Arabic is a plus but not essential.
- Capable of conveying complex ideas clearly to a diverse audience across different markets and teams
- Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision
- Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations
Desired candidate profile
. Supply Chain Management
- Deep understanding of supply chain processes, from procurement to final delivery.
- Ability to optimize supply chain operations to reduce costs, improve efficiency, and ensure timely delivery.
- Knowledge of logistics functions, such as inventory management, transportation, and warehousing.
2. Process Optimization
- Identifying inefficiencies and implementing solutions to improve logistics processes, reduce lead times, and minimize operational costs.
- Using data and analytics to continuously assess and optimize supply chain processes.
- Streamlining workflows and coordinating with various departments to ensure smooth operations.
3. Project Management
- Leading logistics projects, such as system implementations, route optimization, and warehouse redesigns.
- Managing timelines, budgets, and resources for logistics-related projects.
- Prioritizing tasks, addressing bottlenecks, and ensuring that projects are completed on time.
4. Vendor and Supplier Management
- Establishing and maintaining relationships with third-party vendors, carriers, and suppliers.
- Negotiating contracts and terms to ensure the best value for services like shipping, warehousing, and inventory management.
- Monitoring vendor performance to ensure they meet delivery standards, timelines, and quality expectations.
5. Inventory Control and Management
- Overseeing inventory levels to prevent stockouts or excess stock while ensuring timely replenishment.
- Using inventory management systems (IMS) to track products and optimize inventory across multiple warehouses.
- Implementing strategies to reduce inventory costs while maintaining service levels.