Room Service Order Taker

How does your working day look like

• Update white board daily (AM).
• Complete knowledge of menus and uptodate information about specialities and menus.
• Regular check with culinary team for non availability items.
• Answer all phone calls promptly and efficiently using the correct greeting.
• Carry out correct order taking procedures with recommendations to the guest.
• The ability to maintain a clean neat and orderly order taker cabin throughout service.
• Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
• Reporting of any guest comments to the superior completing guest preference sheet.
• Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
• Will write beverage storeroom requisition for approval by IRD Manager.
• To communicate to both internal and external customers in a polite courteous and constructive manner.
• Learning of safety sanitation and hygiene policies.
• Participation in internal training and necessary meetings.
• To maintain good working relationship with own colleagues and all other departments.
• Report to manager any kinds of deviation from set standard and procedures.
• To ensure amenities are send to the room in according rooming list standard.
• Maintain complete knowledge of all F&B services outlets hotel services/features and hours of operation.

Qualifications :

Your personality counts more than your CV

• Youve gained management experience in a similar role and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm even if its sometimes tricky
• Youre passionate about good food and drinks and enjoy discovering new concepts
• Youre a doer and even if you do it wrong sometimes you openly admit it
• Youre not just bringing your abilities but also your character

Additional Information :

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Remote Work :

No

Employment Type :

Fulltime