Corporate Director

Roles and responsibilities

An Assistant Manager - Corporate is a key role within the corporate structure of a company, offering support to higher management, helping to oversee day-to-day operations, and ensuring the implementation of business strategies and objectives. This role typically involves working across various departments to ensure efficiency, productivity, and alignment with the organization's goals.

The Assistant Manager - Corporate is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.

To maintain complete and supported records of all Sales Agreements and Contracts.

To establish an efficient trace file to ensure that all business booked is properly tracked.

To submit Sales report in a timely manner.

To entertain and conduct residences inspections to clients whenever required.

To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.

To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.

Knowledge about ISO 14001 is an added advantage.

To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience in Sales or Assistant Manager in hotel operations.

Good problem solving, administrative and interpersonal skills are a must.

Desired candidate profile

• Support to Management:

  • Assist senior managers, directors, or executives in the planning and execution of corporate strategies.
  • Help in preparing reports, presentations, and proposals for meetings or client discussions.
  • Act as a liaison between different departments to ensure smooth communication and project execution.

• Project Management:

  • Oversee or support specific corporate projects, ensuring they meet deadlines, stay within budget, and align with company goals.
  • Track the progress of projects and report any delays or issues to senior management.
  • Collaborate with various teams and departments to ensure projects are completed effectively.

• Operational Efficiency:

  • Identify areas within the organization that may need improvement in terms of processes and workflows.
  • Help implement changes that enhance productivity, reduce costs, or improve overall operations.
  • Ensure that operational guidelines, company policies, and compliance requirements are followed.

• Team Supervision:

  • Manage or supervise a small team of employees or staff members within the corporate office or specific department.
  • Delegate tasks, set deadlines, and provide guidance to team members.
  • Provide training or mentorship to new staff or junior employees.

• Financial Management:

  • Assist with budget preparation and ensure financial resources are used efficiently.
  • Help monitor expenses and track costs within a department or project.
  • Assist with financial reporting and ensure that the department or team stays within budget.

• Strategic Planning:

  • Help with the development and execution of short- and long-term strategies to meet the organization’s objectives.
  • Participate in brainstorming sessions, strategic planning meetings, and goal-setting activities.

• Client and Stakeholder Interaction:

  • Work closely with clients, stakeholders, and suppliers to ensure strong relationships and business opportunities.
  • Handle communications, inquiries, or complaints from clients in a professional and timely manner.