Insurance Agent

Roles and responsibilities

As Insurance Agent, you will be responsible for Increasing our Insurance Penetration, finance partners and Insurance Brokerage. You will work between the company and clients to achieve Auto Finance and Insurance targets. In addition, you must possess strong communication and negotiations abilities to increase closing ratio.

You will be working in a fast paced, high performing team. The individual needs to demonstrate initiative, great attention to detail and have a proven ability to work in a fast paced, high performing team.

In this role, you will:

• Target oriented and strong closer
• Ensure communicating with all our clients and completing their finance and insurance
• Work closely with our banks, insurance brokers and transfer team to ensure success of vehicle transfer
• Identity and understand our client's objections and offer solutions
• Assist with clients queries and questions via phone, email or during the viewings
• Understand the motors market and its various audiences
• Increase partnerships with Banks and Insurance Brokerage
• Promote different rates which satisfy the buyer's needs
• Understand the customers' needs very well before offering the product
• Build rapport and strong relationship with our clients (Sellers and buyers)
• Prepare daily reports for Finance and Insurance updates. Number of deals closed. Pipeline

Requirements

• Bachelor's Degree
• Minimum of 2 years' of experience as a Finance Agent in UAE (Preferably in Banks
• Experience in using CRM software/Apps (Preferred Salesforce)
• Valid UAE driver's license and willingness to hit the road to meet new and existing clients
• Well-versed in customer services and training techniques with the ability to learn quickly
• Excellent written and verbal communications skills in English
• Strong closing skills
• Ability to multitask, prioritize, and manage time effectively & efficiently
• Highly presentable with a responsible and professional attitude
• Strong customer service attitude, work ethic, and a drive for success
• Passion for helping others

Desired candidate profile

1. Sales and Customer Acquisition

• Prospecting Clients: Identify potential clients and cultivate relationships to acquire new business. This can involve networking, cold calling, attending events, and utilizing digital platforms.
• Selling Insurance Products: Present and sell a variety of insurance products, such as life insurance, health insurance, auto insurance, homeowners insurance, and business insurance.
• Customizing Insurance Plans: Understand the client's needs and tailor insurance plans to provide optimal coverage. This may include offering different levels of coverage or recommending add-ons for specific situations (e.g., riders in life insurance or endorsements in auto insurance).

2. Client Relationship Management

• Building Relationships: Establish and maintain long-term relationships with clients by understanding their evolving needs and ensuring they have appropriate coverage over time.
• Customer Service: Provide ongoing support to clients, addressing their concerns, answering questions, and guiding them through the insurance process (from signing the policy to filing claims).
• Policy Renewals: Keep track of policy renewals and contact clients ahead of time to ensure their coverage is renewed, offering additional policies if needed.

3. Advising and Educating Clients

• Insurance Education: Explain the details of various insurance policies, including coverage limits, exclusions, premiums, and benefits, helping clients make informed decisions.
• Risk Assessment: Assess clients’ needs by reviewing their lifestyle, business, or family circumstances to recommend the most suitable insurance products.
• Claims Assistance: Help clients understand the claims process, provide guidance during claims, and sometimes even advocate for them to ensure fair handling.

4. Administrative and Regulatory Duties

• Paperwork and Documentation: Complete necessary paperwork, including application forms, policy documents, and contracts, ensuring all paperwork is accurate and compliant with regulations.
• Maintaining Records: Keep accurate records of client information, transactions, and interactions in accordance with company policies and regulatory requirements.
• Compliance: Stay updated with state and federal insurance regulations, ensuring that the insurance practices adhere to all relevant laws and guidelines.