drjobs Butler Supervisor العربية

Butler Supervisor

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Manage train and supervise a team of butlers
  • Assign tasks and duties to team members based on guest needs and schedules.
  • Conduct performance reviews and provide coaching to improve service quality.
  • Ensure that guests requests and needs are handled promptly professionally and with attention to detail.
  • Oversee the preparation and serving of meals drinks and any special events requested by the guests.
  • Handle VIP guests or highprofile individuals with discretion and privacy.
  • Supervise the daily operations of the butler team ensuring that all procedures are followed and that the service is flawless.
  • Maintain the inventory of items needed for service such as linens toiletries and other guest supplies.
  • Monitor cleanliness and readiness of rooms and common areas.
  • Act as a primary point of contact for guests during their stay.
  • Handle guest complaints or issues ensuring a quick and effective resolution.
  • Provide personalized services from unpacking luggage to organizing transportation.
  • Create and maintain schedules for the butler team to ensure adequate staffing levels at all times.
  • Coordinate with other hotel or estate departments (such as housekeeping kitchen or security) to ensure smooth service delivery.
  • Ensure all service standards and procedures are met to maintain a high level of service quality.
  • Check that all staff members are properly groomed and in uniform adhering to the established standards.
  • Maintain confidentiality and respect the privacy of guests at all times.
  • Be mindful of sensitive information and personal preferences shared by guests.
  • Handle any administrative duties such as maintaining records inventories or guest feedback forms.
  • Report any maintenance or supply issues to the appropriate departments.

Qualifications :

  • High school diploma (required); Bachelors degree in hospitality preferred.
  • Butler or hospitality certifications are a plus.
  • 35 years in the hospitality industry especially in luxury services.
  • Supervisory or leadership experience in a similar role.
  • Strong customer service communication and problemsolving skills.
  • Attention to detail and time management abilities.
  • Ability to multitask and manage a team effectively.
  • Familiarity with hospitality software and Microsoft Office.
  • Knowledge of food beverage and luxury service standards.
  • Professional appearance discretion and adaptability.
  • Ability to maintain confidentiality.
  • Multilingual skills are a plus especially for international settings.
  • Ability to stand for long periods and handle physical tasks when needed.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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