Cluster Assistant Sales Manager
Posted on :
03-01-2025
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1 Vacancy
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Job Description
Cluster Assistant Sales Manager will be based in Sharjah ( Ibis Styles Sharjah )
- Develop strong secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
- Maximize occupancy and average rate of hotel through creative and selective selling.
- Service needs of customers by attending to all requests promptly and efficiently within 24 hours.
- Be the one point contact from the Sales team with the external client he/she is dealing with and handle responsively any escalations relating to the concerned client.
- Participate in hotel activities including promotions sales blitzes entertainment and other operational areas as directed.
- Pursue new market segments to secure sales and prepare proposals for consideration
- Be totally familiar with hotel products rates and promotions at all times.
- Prospect new customers and manage/develop existing ones with effective multidepartment selling.
- Provide ongoing market intelligence by monitoring business sources and segments.
- Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
- Represent hotel at functions and other related events as directed.
- Positively communicate the hotel image to existing and potential customer at all times.
- Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
- Report on trends in the industry and local markets.
- Maintain a calendar allowing you to meet all established deadlines and planned sales trips.
- Maintain accurate information on all new and ongoing leads and accounts including solicitation efforts.
- Establishes and sign contracts considering the official Rate Policy in coordination with the DOSM.
- Special deals (out of guidelines and rate policy) must in any case be discussed coordinated and approved prior to offer with the hotels management.
- Be the one point contact from the Sales team with the external client he/she is dealing with and handle responsively any escalations relating to the concerned client.
- Ensure that targets set by the hotel are met consistently.
- Thoroughly familiarizes oneself with the Hotels emergency procedures and is in a state of preparedness for any emergency which may occur.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Other duties as assigned.
- Perform duties in a manner that respects company values.
- Assist in Task Force Teams for new openings if required.
- Carry out any other reasonable task (which may not be stated here) as requested.
- To ensure that all credit billing and collection procedures that have been established by the hotel are implemented following the Credit Policies and Procedures.
- To ensure implementation of correct booking and filing procedures including group room and meeting program history Catering set up and themes contractual agreements etc.
- To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
- To define and target key accounts and develop effective solicitation.
- To review all blocked rooms and meeting space of his assigned portfolio on weekly basis to ensure that all business is traced for confirmation.
- To ensure a high level of exposure for the hotel through direct sales solicitation.
- To review sales files to ensure correct booking procedures including history contract and room block
- To ensure that sales team project a warm professional and welcoming image.
- To be demanding and critical when it comes to departmental standards.
- To ensure that all Departmental SOPs are updated.
- To ensure that up to date Opera/Anais records of all corporate and group accounts and sales activities.
- To ensure that all meetings are well planned efficient and results oriented.
Qualifications :
Qualifications
- Minimum of 2 years of experience in Hospitality in Dubai
- Excellent reading writing and oral proficiency in English language.
- Ability to work well under pressure in a fast paced environment.
- Well organized and good initiative.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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