Assistant Server Banquet

Roles and responsibilities

• Assist with the serving of food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests.
• Provide an expertly served dining experience conforming by clearing and resetting tables according to standards.
  

What You Bring

• Excellent communication and organizational skills.
• Can work efficiently and effectively in a fast paced demanding environment.
• Previous experience in a similar role within 5* luxury hotel/brand standalone restaurant.

• 1. Supporting Waitstaff and Servers

• Assisting with Service: Supporting servers by bringing food and beverages to the table, refilling drinks, and clearing plates to ensure that guests’ needs are met promptly.
• Maintaining Table Settings: Ensuring that all table settings are complete, adjusting as needed during service (e.g., adding or removing utensils, napkins, condiments).
• Serving Drinks and Food: Helping with drink service (e.g., refilling water, serving wine or cocktails) and ensuring that food is served hot, in the correct order, and accurately.

• 2. Guest Assistance

• Greeting and Seating Guests: In some settings, the Assistant Server may assist with greeting guests, leading them to their table, or helping to explain the menu.
• Guest Interaction: Interacting with guests in a polite and professional manner, ensuring their comfort and satisfaction, and responding to any basic requests.
• Taking Drink Orders: Depending on the establishment, the Assistant Server may take drink orders or assist the server in suggesting drinks to accompany meals.

• 3. Food and Beverage Preparation Support

• Prepping Food and Drinks: Helping with food and drink preparation, including tasks like garnishing plates, assembling side dishes, or preparing beverages.
• Assisting with Buffets or Stations: If the restaurant offers a buffet or self-service station, the Assistant Server may assist guests by refilling trays, maintaining cleanliness, and ensuring an organized setup.

• 4. Maintaining Cleanliness and Organization

• Clearing and Cleaning Tables: Clearing dirty dishes and ensuring that tables are cleaned and reset for new guests quickly.
• Restocking Supplies: Ensuring that condiments, napkins, silverware, or glasses are fully stocked and available for both staff and guests.
• Ensuring Dining Area Is Tidy: Keeping the dining area clean, organized, and presentable, including sweeping or vacuuming if necessary.

• 5. Order Management and Coordination

• Assisting with Order Deliveries: Helping the primary server deliver food and drinks to the correct table, ensuring that each guest’s order is accurate.
• Managing Order Modifications: Assisting in taking note of any special dietary requests, allergies, or order modifications and ensuring these are communicated to the kitchen.
• Preparing Items for Service: Helping to assemble salads, appetizers, and desserts before they are delivered to guests.

• 6. Communication Skills

• Clear Communication with Servers: Effectively communicating with servers, kitchen staff, and other team members to ensure orders are processed smoothly and promptly.
• Informing Guests of Special Offers: Helping to communicate daily specials, promotions, or menu changes to guests when needed.
• Managing Special Requests: Addressing any specific requests or needs from guests, such as seating preferences or adjustments to orders.

• 7. Teamwork and Support

• Collaborating with Colleagues: Working closely with servers, bartenders, kitchen staff, and other team members to ensure seamless service.
• Assisting with Other Tasks: Helping colleagues with various tasks during service, such as restocking, prepping food, or ensuring the dining area is maintained.
• Supporting during Busy Times: Lending a hand during peak service hours, such as assisting with large parties or busy periods.

• 8. Health and Safety Standards

• Food Safety: Following food safety and sanitation guidelines to ensure that food is served safely and handled properly.
• Maintaining Clean Work Areas: Ensuring that all areas, including the dining room and kitchen, are kept clean, sanitary, and organized according to health regulations.
• Proper Handling of Equipment: Using and maintaining restaurant equipment, such as trays and serving utensils, according to safety and cleanliness standards.

Desired candidate profile

• 1. Supporting Waitstaff and Servers

• Assisting with Service: Supporting servers by bringing food and beverages to the table, refilling drinks, and clearing plates to ensure that guests’ needs are met promptly.
• Maintaining Table Settings: Ensuring that all table settings are complete, adjusting as needed during service (e.g., adding or removing utensils, napkins, condiments).
• Serving Drinks and Food: Helping with drink service (e.g., refilling water, serving wine or cocktails) and ensuring that food is served hot, in the correct order, and accurately.

• 2. Guest Assistance

• Greeting and Seating Guests: In some settings, the Assistant Server may assist with greeting guests, leading them to their table, or helping to explain the menu.
• Guest Interaction: Interacting with guests in a polite and professional manner, ensuring their comfort and satisfaction, and responding to any basic requests.
• Taking Drink Orders: Depending on the establishment, the Assistant Server may take drink orders or assist the server in suggesting drinks to accompany meals.

• 3. Food and Beverage Preparation Support

• Prepping Food and Drinks: Helping with food and drink preparation, including tasks like garnishing plates, assembling side dishes, or preparing beverages.
• Assisting with Buffets or Stations: If the restaurant offers a buffet or self-service station, the Assistant Server may assist guests by refilling trays, maintaining cleanliness, and ensuring an organized setup.

• 4. Maintaining Cleanliness and Organization

• Clearing and Cleaning Tables: Clearing dirty dishes and ensuring that tables are cleaned and reset for new guests quickly.
• Restocking Supplies: Ensuring that condiments, napkins, silverware, or glasses are fully stocked and available for both staff and guests.
• Ensuring Dining Area Is Tidy: Keeping the dining area clean, organized, and presentable, including sweeping or vacuuming if necessary.

• 5. Order Management and Coordination

• Assisting with Order Deliveries: Helping the primary server deliver food and drinks to the correct table, ensuring that each guest’s order is accurate.
• Managing Order Modifications: Assisting in taking note of any special dietary requests, allergies, or order modifications and ensuring these are communicated to the kitchen.
• Preparing Items for Service: Helping to assemble salads, appetizers, and desserts before they are delivered to guests.

• 6. Communication Skills

• Clear Communication with Servers: Effectively communicating with servers, kitchen staff, and other team members to ensure orders are processed smoothly and promptly.
• Informing Guests of Special Offers: Helping to communicate daily specials, promotions, or menu changes to guests when needed.
• Managing Special Requests: Addressing any specific requests or needs from guests, such as seating preferences or adjustments to orders.

• 7. Teamwork and Support

• Collaborating with Colleagues: Working closely with servers, bartenders, kitchen staff, and other team members to ensure seamless service.
• Assisting with Other Tasks: Helping colleagues with various tasks during service, such as restocking, prepping food, or ensuring the dining area is maintained.
• Supporting during Busy Times: Lending a hand during peak service hours, such as assisting with large parties or busy periods.

• 8. Health and Safety Standards

• Food Safety: Following food safety and sanitation guidelines to ensure that food is served safely and handled properly.
• Maintaining Clean Work Areas: Ensuring that all areas, including the dining room and kitchen, are kept clean, sanitary, and organized according to health regulations.
• Proper Handling of Equipment: Using and maintaining restaurant equipment, such as trays and serving utensils, according to safety and cleanliness standards.