Beauty Specialist

Roles and responsibilities

1. Beauty and Skincare Knowledge

• Skin Analysis: The ability to assess skin types and conditions, recommending appropriate treatments and products.
• Facial Treatments: Knowledge of facial therapies such as exfoliation, masks, anti-aging treatments, and acne treatments.
• Body Treatments: Expertise in body therapies such as wraps, scrubs, and massages designed to improve skin texture and tone.
• Hair Removal Techniques: Proficiency in various hair removal methods, including waxing, threading, and sugaring.
• Nail Care: Expertise in manicures, pedicures, and nail art, as well as knowledge of the proper use of tools and nail care products.

2. Massage Techniques

• Therapeutic Massage: Ability to perform various types of massages, such as Swedish, deep tissue, aromatherapy, and hot stone massages.
• Muscle Relaxation: Understanding of how to relieve tension and stress through different massage techniques and pressure application.
• Client Comfort: Creating a comfortable and relaxing environment for clients during treatment sessions.

3. Cosmetic Application and Makeup

• Makeup Skills: Expertise in applying makeup for different occasions, including bridal, evening, and special events.
• Color Theory: Knowledge of how to match colors for makeup based on clients’ skin tone, eye color, and facial features.
• Product Knowledge: Understanding of cosmetic products, including foundation, concealer, blush, eyeshadow, and lipstick, and their application techniques.

4. Hygiene and Safety Practices

• Sanitation: Ensuring all tools and equipment are sanitized between clients to maintain a clean and safe environment.
• Product Knowledge: Understanding the ingredients of products used in treatments and identifying any potential allergies or sensitivities.
• Health and Safety Regulations: Adhering to health and safety protocols to prevent cross-contamination or injury.

5. Customer Service and Communication

• Client Consultation: Conducting thorough consultations to understand clients’ needs, preferences, and medical history.
• Empathy and Listening Skills: Ensuring clients feel heard and understood, making them feel comfortable during treatments.
• Personalized Service: Offering tailored beauty solutions to meet individual client needs and providing expert advice on skincare and homecare routines.

6. Time Management

• Efficient Treatment Scheduling: Managing appointments effectively to ensure that treatments are completed on time without rushing.
• Multitasking: Handling multiple clients or tasks in a busy environment while maintaining a high standard of service.
• Appointment Bookings: Ensuring clients’ appointments are booked and managed properly, minimizing any scheduling conflicts.

7. Sales and Retail Skills

• Retail Sales: Ability to recommend and sell beauty products such as skincare items, cosmetics, and hair care products to clients.
• Product Knowledge: Understanding the benefits of the products you sell and explaining their features to customers.
• Upselling: Suggesting complementary treatments or services to clients based on their needs and interests.

Key Responsibilities

• Perform Beauty Treatments: Providing a range of beauty services such as facials, waxing, massages, and manicures/pedicures.
• Client Consultations: Conducting consultations with clients to assess their needs, preferences, and any contraindications before starting treatments.
• Advising Clients: Recommending skincare routines, products, and treatments that best suit clients' skin types and conditions.
• Maintaining Hygiene: Ensuring that all tools, equipment, and workspaces are kept clean and sanitized to meet health and safety standards.
• Customer Care: Creating a relaxing, comfortable environment for clients, ensuring that they are satisfied with the treatments provided.
• Managing Appointments: Scheduling appointments, confirming bookings, and managing any changes to clients' treatment schedules.
• Product Sales: Recommending and selling beauty products to clients for use at home, ensuring they receive the right products for their skincare needs.
• Staying Updated on Trends: Keeping up-to-date with the latest beauty and skincare trends, products, and treatment techniques.
• Client Aftercare: Providing advice on aftercare following treatments and recommending products to maintain results.

Desired candidate profile

• Greet and serve all customers, demonstrating excellent customer service as per brand standa
• rdsDeal effectively with customer concerns and ensure timely and effective resoluti
• on.Achieve sales targets in line with Company guidelin
• es.Identify customer needs by asking open ended questions, using product knowledge to make recommendations, taking opportunities to suggest add-on sales appropriate
• ly.Ensure awareness and understanding of product range knowledge, and in-store promotion details, sharing the information with customers to encourage sal
• es.Responsible for opening, closing and operating the cash registers at the start or end of the business trading day; perform tasks including but not limited to receiving payments in all authorized modes, issuing receipts / bills against payments count
• ingEnsure store opening checklists are completed in a timely manner, with responsibility for all stock availability, records of the same and timely replenishme
• nt.Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strate

gy.
REQUIREM

• ENTSHigh School Certifi
• cateMinimum 1-2 years industry experi
• enceCustomer service sk
• illsSelling Sk
• illsBeauty products & skin care exper