Roles and responsibilities
What You'll Do
- Manage inventory updates, including stock takes
- Ordering inventory and managing deliveries from suppliers
- Supervising pickers
- Supervise the store and oversee its requirements
- Ensure the POS system is used effectively
- Ensure the right riders get the right orders
What You’ll Need
We are looking for a candidate with good work ethic, problem solving, and people management skills. You need to think on your feet and quickly solve challenging problems to ensure we deliver the best customer experiences.
- Experience in supermarket/convenience store management, with a minimum of 2-3 years experience
- Strong team management skills, with the ability to quickly address challenges
- Strong communication skills, with the ability to handle customers queries or challenges
- Strong problem solving skills, you must be quick on your feet
- Hands on approach, you work with your team
- Experience using computers, familiarity with Excel, Word, email
What We’ll Provide You
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
Desired candidate profile
An Operations Supervisor oversees the daily activities and processes within a company to ensure efficiency, productivity, and compliance with organizational goals. This role involves managing teams, optimizing workflows, and addressing operational challenges.
Key Responsibilities
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Team Management
- Supervising and mentoring staff.
- Scheduling shifts and managing workloads.
- Monitoring team performance and providing feedback.
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Process Optimization
- Analyzing workflows and identifying inefficiencies.
- Implementing process improvements to enhance productivity.
- Ensuring quality control and adherence to company standards.
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Resource Management
- Allocating resources effectively to meet operational needs.
- Managing inventory, equipment, and supplies.
- Collaborating with other departments to ensure smooth operations.
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Compliance and Safety
- Ensuring adherence to safety regulations and company policies.
- Conducting safety training and regular inspections.
- Addressing and resolving compliance issues promptly.
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Problem Solving
- Identifying operational challenges and developing solutions.
- Handling escalations and resolving conflicts.
- Maintaining operational continuity during unexpected disruptions.
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Reporting and Metrics
- Tracking and analyzing key performance indicators (KPIs).
- Preparing operational reports for management.
- Using data to guide decision-making and improvements.