Housekeeping Order Taker
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To attend and handle all guest requests received for internal services as per the hotel standards and procedures.
- To answer and handle calls wakeup calls and messages properly using the telephone etiquettes and Rixos standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To respect the privacy of the guests and the confidentiality of the information.
- To setup inventory and monitor supplies and other commodities upon guest requests.
- To update the above items availability and order requirements in FMC accordingly with prior approval.
- To be aware of and to follow emergency and security procedures.
- To fulfill all administrative tasks housekeeping office coordination and filing.
- To respect key handling procedures.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved
- To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.
Qualifications :
Diploma or vocational training within the hospitality and previous experiences within a similar role in a luxury five star property.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
