Phone operator
Posted on :
19-11-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Proficient in using reservation systems and computer applications.
- Problemsolving skills and ability to handle customer concerns with empathy and professionalism.
- Handle all reservations (reply on WhatsApp and phone calls) including processing requests managing booking systems and ensuring accuracy of reservation details. Accommodate special requests and modifications as needed.
- Proactively handle customer queries offering personalized recommendations and assistance to enhance their dining experience through telephone and email
- Lady age between 2130 years old
- Nationally European CIS countries and Morocco Tunisia
- Excellent communication and interpersonal skills
- Fluent English (written and spoken) (Preferable second languages Russian or Arabic)
- Previous experience as a reservations agent
- Flexible schedule with availability to work evenings weekends and public holidays
About the Job
- Onsite Full Time (6 days a week with 1 day off)
- 8 hours per day with 1 hour break
- Timings shifts (10am 1am)
- Salary basic / accommodation / transportation allowance total 4k AED food allowance 650AED Service charge Tips
- Medical Insurance / Visa / Flight allowance
- Uniform provided by the Company
Requirements
- Lady age between 2130 years old
- Nationally European CIS countries and Morocco Tunisia
- Excellent communication and interpersonal skills
- Fluent English (written and spoken) (Preferable second languages Russian or Arabic)
- Previous experience as a reservations agent
- Flexible schedule with availability to work evenings weekends and public holidays
Lady - age between 21-30 years old Nationally European, CIS countries and Morocco, Tunisia Excellent communication and interpersonal skills Fluent English (written and spoken) (Preferable second languages Russian or Arabic) Previous experience as a reservations agent Flexible schedule, with availability to work evenings, weekends, and public holidays
Education
Should Have a Hospitality Management graduation
Employment Type
Full Time
Key Skills
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