Specialist Sales Executive

Roles and responsibilities

• Sales and Business Development:

  • Identify and prospect potential clients or customers through market research, cold calling, networking, or attending industry events.
  • Generate new business opportunities by promoting the company’s products or services to prospective customers.
  • Manage the full sales cycle from lead generation, qualification, presentation, negotiation, and closing sales.

• Customer Relationship Management:

  • Build and maintain strong, long-term relationships with clients to foster trust and repeat business.
  • Conduct follow-up meetings and check-ins with existing clients to assess satisfaction and identify additional sales opportunities.
  • Provide personalized solutions to meet client needs and offer support after the sale.

• Sales Presentations and Product Demonstrations:

  • Conduct product presentations or demonstrations to prospective clients, highlighting features, benefits, and value propositions.
  • Tailor presentations to address the specific needs and interests of each customer or business prospect.
  • Respond to client questions, objections, and concerns during presentations and negotiations.

• Negotiation and Closing Sales:

  • Negotiate terms and conditions with clients, ensuring mutual satisfaction while meeting sales targets.
  • Close sales deals by preparing and reviewing contracts or agreements and obtaining the necessary approvals.
  • Ensure proper follow-through with clients to ensure the timely completion of the sales process.

• Market and Product Knowledge:

  • Maintain a deep understanding of the company’s products, services, and industry trends to effectively communicate value to clients.
  • Stay up to date with competitor products, pricing, and market trends to identify opportunities for differentiation and growth.
  • Share market feedback with the product development or marketing team to help improve offerings and sales strategies.

• Sales Reporting and Forecasting:

  • Track and report on sales performance, providing updates to sales managers or senior leadership on progress against sales targets.
  • Maintain accurate records of customer interactions, sales activities, and follow-up actions in the company’s CRM (Customer Relationship Management) system.
  • Prepare sales forecasts to predict future sales and plan accordingly.

• Achieving Sales Targets:

  • Set and meet specific sales targets and quotas set by the company or department.
  • Work with the sales team and management to develop strategies to meet or exceed monthly, quarterly, and annual sales goals.
  • Monitor personal and team performance to identify areas for improvement and take corrective actions to meet targets.

• Collaboration with Other Teams:

  • Work closely with the marketing team to align on promotional strategies, campaigns, and lead generation.
  • Collaborate with customer service or technical support teams to ensure a seamless experience for clients before, during, and after the sale.
  • Coordinate with other departments to ensure product availability, timely delivery, and customer satisfaction.

Desired candidate profile

Overview of the role:

• The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.
  

What you will do:

• Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
• Achieve the set Trade-ins.
• Achieve monthly (Finance and Insurance) F&I product sales targets.
• Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
• Lead management (Tel/Web/Walk-in enquiries).
• Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
• Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
• Ensure knowledge of competition activities to be able to counter customer arguments.
  

Required Skills to be successful:

• - Negotiation skills
• - Communication skills
• - Timely Resolution
• - Proficient in Microsoft Office
  

About the Team:

• Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.
  

What equips you for the role:

• Bachelor's Degree
• 2 years sales experience in automotive industry
• Proficient in English,
• Valid UAE driver’s license