Field Sales Executive

Roles and responsibilities

This presents an exciting chance for individuals possessing strong communication abilities and a personable demeanor, keen on advancing their careers in Sales within Al Futtaim.

Minimum Requirements:

• Emiratization with family book
• Diploma / High School
• Previous customer service experience
• Willing to do outdoor sales and confident in meeting customers
• Proficiency in both English and Arabic is essential
• Possess an engaging personality, confidence in interpersonal interactions, and a drive to kickstart a career in sales
• Strong MS Office skills, particularly in Excel
• Customer-centric approach with adept decision-making and problem-solving skill

• Sales and Business Development:

  • Identify and prospect potential clients or customers through market research, cold calling, networking, or attending industry events.
  • Generate new business opportunities by promoting the company’s products or services to prospective customers.
  • Manage the full sales cycle from lead generation, qualification, presentation, negotiation, and closing sales.

• Customer Relationship Management:

  • Build and maintain strong, long-term relationships with clients to foster trust and repeat business.
  • Conduct follow-up meetings and check-ins with existing clients to assess satisfaction and identify additional sales opportunities.
  • Provide personalized solutions to meet client needs and offer support after the sale.

• Sales Presentations and Product Demonstrations:

  • Conduct product presentations or demonstrations to prospective clients, highlighting features, benefits, and value propositions.
  • Tailor presentations to address the specific needs and interests of each customer or business prospect.
  • Respond to client questions, objections, and concerns during presentations and negotiations.

• Negotiation and Closing Sales:

  • Negotiate terms and conditions with clients, ensuring mutual satisfaction while meeting sales targets.
  • Close sales deals by preparing and reviewing contracts or agreements and obtaining the necessary approvals.
  • Ensure proper follow-through with clients to ensure the timely completion of the sales process.

• Market and Product Knowledge:

  • Maintain a deep understanding of the company’s products, services, and industry trends to effectively communicate value to clients.
  • Stay up to date with competitor products, pricing, and market trends to identify opportunities for differentiation and growth.
  • Share market feedback with the product development or marketing team to help improve offerings and sales strategies.

• Sales Reporting and Forecasting:

  • Track and report on sales performance, providing updates to sales managers or senior leadership on progress against sales targets.
  • Maintain accurate records of customer interactions, sales activities, and follow-up actions in the company’s CRM (Customer Relationship Management) system.
  • Prepare sales forecasts to predict future sales and plan accordingly.

• Achieving Sales Targets:

  • Set and meet specific sales targets and quotas set by the company or department.
  • Work with the sales team and management to develop strategies to meet or exceed monthly, quarterly, and annual sales goals.
  • Monitor personal and team performance to identify areas for improvement and take corrective actions to meet targets.

• Collaboration with Other Teams:

  • Work closely with the marketing team to align on promotional strategies, campaigns, and lead generation.
  • Collaborate with customer service or technical support teams to ensure a seamless experience for clients before, during, and after the sale.
  • Coordinate with other departments to ensure product availability, timely delivery, and customer satisfaction.

Desired candidate profile

• Sales Skills:

  • Proven ability to drive sales and meet or exceed targets and quotas.
  • Strong negotiation skills to close deals and overcome objections.
  • Ability to tailor sales approaches to different customer needs and business contexts.

• Customer-Centric:

  • Strong focus on customer service and relationship management, ensuring customer satisfaction and long-term loyalty.
  • Excellent interpersonal skills to build rapport and trust with clients.

• Communication Skills:

  • Excellent verbal and written communication skills, including the ability to present and explain products clearly.
  • Ability to listen actively to customer needs and concerns and respond appropriately.

• Product and Market Knowledge:

  • In-depth knowledge of the company’s products or services and how they solve customer problems or meet their needs.
  • Awareness of industry trends, competitive products, and market conditions.

• Problem-Solving:

  • Ability to identify customer challenges and provide effective solutions.
  • Capacity to address objections and handle difficult situations with professionalism.

• Time Management and Organization:

  • Strong time management skills to balance multiple leads, customer interactions, and follow-ups.
  • Ability to organize tasks efficiently and prioritize based on client needs or sales objectives.

• Tech-Savvy:

  • Proficiency with CRM software (e.g., Salesforce, HubSpot) to manage customer relationships, sales data, and reports.
  • Comfort with using email, messaging platforms, and video conferencing tools for remote presentations or meetings.

• Team Player:

  • Ability to collaborate with other sales team members, marketing, and customer support to ensure business success.
  • Willingness to share knowledge and strategies with peers to help the team succeed.

• Resilience and Motivation:

  • Ability to handle rejection or failure and maintain motivation to achieve sales targets.
  • Self-driven and able to maintain a positive attitude in challenging situations.