Guest Relations Agent German Speaker
Posted on :
14-11-2024
Employer Active
1 Vacancy
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Job Description
Whats in it for you:
- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests requirements and inquires
- Actively listen and resolve guests complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs)
- Coordinate and manage communication between guests and staff
- Promote all amenities conveniences and programs offered
Your team and working environment:
Rixos The Palm Dubai Hotel & Suites is a multiawarded family beach destination situated on the iconic Palm Jumeirah Dubai.
Qualifications :
Your experience and skills include:
- Relevant experience as Guest Relations or similar is an asset
- Diploma/ BS degree in hospitality management business administration or related field
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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