Quality Manager

Roles and responsibilities

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

• Quality Leadership
  • Lead and coordinate the OKQU quality team (O/H and Project) with a focus on standardisation, verification, continuous improvement, leading practice and communication.
  • Engage with leadership and the broader business to champion sponsorship and a focus on quality in projects and across each discipline.
  • Increase levels of interaction with the quality team, assurance and operations – meetings, networks, and other forums.
  • Improve interaction and coordination between Quality and other functions, especially Project Delivery, Engineering, Contracts and Procurement.
  • Develop, support and mentor our key quality personnel.
  • Understand the contractual relationship for New Energy projects so that quality efforts can be focussed to the areas of greatest risk exposure.
• Enhance Quality Capability to Create Value
  • Develop trending and analysis capability focused on quality themes to strengthen insights for decision-making. Utilise digital technology to assist with the identification of gaps and themes to allow critical customer-facing and project-facing assurance resources time to interact to gain improved insights for decision-making.
  • Manage and refine the OKQU Assurance Plan activities by focusing activity on key risks and opportunities for improvement, using innovative methods to provide maximum impact.
  • Coordination of ISO 9001:215 certification activities as they relate to the business.
• Drive a program of continuous improvement – Quality ERB
  • Drive a continuous improvement program for Quality that includes articulating and communicating the cost of poor quality and opportunity to improve.
  • Instigate a Quality Event Review Board process in the business to raise the profile of quality amongst Project Directors and Managers.
  • Support the implementation of a cost-of-quality process and ensure necessary actions are implemented in a timely manner.
  • Work with the WES to automate the development of verification and surveillance checklists and improvement of assessment templates to allow more efficient data extraction to provide insightful information and reports.
  • Support the Quality Performance & Quality Event Leadership Response expectations by leading and ensuring the support of top leadership where quality performance impacts the organization negatively.
• Networks and Collaboration
  • Collaborate globally to share best practices, and lessons learnt and improve knowledge management.
  • Contribute to the success of relevant internal and external quality networks.
  • Assist with the coordination of Regional Networks as required.
• Champion the use of the Management and Knowledge Systems and Standard Worley Tools
  • Promote the use of the Worley Management and Knowledge Systems to ensure projects are meeting minimum standards and achieve better consistency of project outcomes.

Desired candidate profile

• Extensive knowledge of risk, quality, health, safety, sustainability business and project processes and practices
• Ability to create detailed strategy and plans to assess and improve the quality and effectiveness of Assurance and Project Delivery processes
• Strong planning and organizational skills, including the ability to lead teams, prioritize activities, meet commitments and proactively manage time frames for self and others
• Ability to perform and direct detailed analysis, identify, interpret and explain trends and evaluate critical information for decision-making
• Data dexterity to match different data sets to produce insightful information
  

Industry Specific Experience:

• 15+ years of experience in senior quality or risk roles with a leading project delivery organization or equivalent project delivery experience
• Significant exposure to HSS processes and systems
• Experience in the Middle East with and preferred background in the Oil & Gas and New Energy sectors
• Has experience on major or large projects, leading quality programs and innovative quality improvement programs
  

Education – Qualifications, Accreditation, Training:

• Minimum requirement - Bachelor's Degree in Business Administration/Information Technology/Engineering/Science from an accredited university or equivalent qualification/experience
• Lead Auditor qualifications and experience
• Expert in MS Office applications, MS SharePoint, PowerBI, networking and collaboration programs
• Cert IV in Training and Assessment (desirable)
  

Quality Capability:

• Knowledge and understanding of business processes and their application and is commercially astute.
• Involved in the development of new systems and processes as we transition to more automated and intelligent ways of working.
• Assessment skills and experience to develop Terms of Reference, undertake assessments and reviews, write assessment reports and direct others to do the same.