Intern Food Beverage

Guest Service & Satisfaction

• Assist in greeting and seating guests in a friendly and professional manner.
• Provide personalized service taking guest orders accurately and delivering food and beverages promptly.
• Address guest requests and ensure high levels of satisfaction throughout their dining experience.
• Handle guest complaints and resolve issues under the supervision of senior colleagues.

Support in Food & Beverage Operations

• Assist in setting up dining areas including table settings buffet arrangements and event layouts.
• Help in replenishing food and beverage supplies during service periods.
• Maintain cleanliness and organization of workstations dining areas and backofhouse spaces.
• Support the service team in preparing and delivering food and beverages.

Team Collaboration

• Work closely with the service kitchen and bar teams to ensure smooth operations and consistent service delivery.
• Communicate effectively with other staff members to meet guest needs in a timely and efficient manner.
• Support senior colleagues in executing special events banquets and private dining experiences.

Food & Beverage Knowledge

• Learn and understand the menu including ingredients preparation methods and presentation standards.
• Provide guests with informed recommendations on food and beverages including wine pairings and specialty cocktails.
• Stay updated on special promotions seasonal items and dietary accommodations.

Adherence to Health & Safety Standards

• Follow hotel safety guidelines including food handling hygiene and sanitation practices.
• Assist in maintaining a clean organized and safe environment for both guests and staff.
• Report any safety or maintenance concerns to the appropriate personnel.

Inventory & Stock Management

• Assist in monitoring and maintaining food and beverage inventory levels.
• Support the team in placing orders receiving deliveries and stocking supplies as needed.

Learning & Development

• Actively participate in training sessions shadowing senior team members to gain deeper insights into operations.
• Stay open to feedback and continuously strive to improve your service and operational skills.

Upselling & Revenue Contribution

• Learn and apply upselling techniques to enhance guest experiences and increase revenue such as promoting premium items or special offers.

PERSONAL ATTRIBUTES

• Must have a professional and neat presentation.
• Ability to communicate clearly and professionally with both guests and colleagues.
• A passion for delivering exceptional guest experiences with attention to detail and personalized service.
• Collaborative and able to work effectively within a diverse team environment.
• Flexibility to handle a fastpaced environment and adjust to changing guest needs.
• Enthusiastic and approachable with a proactive approach to problemsolving.
• Eagerness to learn and grow in the hospitality industry taking feedback to improve skills.
• Maintain high standards of appearance behaviour and service consistent with a 5star environment.
• A sharp focus on accuracy in ordertaking service and maintaining cleanliness and organization.
• Ability to prioritize tasks effectively to ensure smooth and efficient service.
• Should be highly responsible and reliable
• Must project positive attitude and outgoing personality.
• Should be passionate about learning

Qualifications :

• Currently pursuing a degree or diploma in Hospitality Culinary Arts or a related field.
• Proficient in verbal and written communication in English (Additional foreign language would be an advantage) with the ability to interact professionally with guests and team members.
• Previous experience in customer service preferably in a food and beverage setting is a plus.
• Understanding of basic food handling service standards and hospitality etiquette.
• Basic knowledge of luxury hotel standards and operations.

Remote Work :

No

Employment Type :

Fulltime