Sales Admin and Operations

• Assist walkin customers by addressing their queries related to properties and general inquiries
  
• Execute all assigned tasks through the case management system within the agreed Service Level Agreement (SLA)
  
• Issue reservation forms in accordance with company policies and guidelines for unit bookings ensuring accurate payment plans and proper document verification from the Sales Team
  
• Verify and follow up on booking forms checklists and all related documents pertaining to bookings
  
• Maintain organized filing (both soft and hard copies) of booking forms using the company s designated storage methods (shared folder and archive)
  
• Issue Sale and Purchase Agreements (SPAs) after verifying unit details as per the approved RERD file and checking customer documents to ensure eligibility for signing the SPA within the agreed SLA
  
• Sign SPAs and explain important clauses to clients addressing any inquiries they may have
  
• Invite customers to sign the SPA through calls and emails sending approved draft invitations and legal notifications
  
• Manage concession and resale cases in collaboration with the legal department preparing related Memoranda of Understanding (MOU) and No Objection Certificates (NOC) and following up for appointments with RERD to ensure legal and financial requirements are met within the agreed SLA and guidelines
  
• Handle cancellations and terminations of defaulting bookings at both the offer and sale stages by coordinating with the Finance and Legal departments to obtain the necessary approvals for finalizing the process
  

Requirements

• Must be an Arabic speaker
  
• Minimum of 1 year of experience in Sales Administration/Operations within a real estate company
  
• Experience with Sale and Purchase Agreements (SPA) is essential
  

Benefits

• Competitive Salary
  
• Other Employee Benefits as per the UAE Labour Law