Billing Assistant

Roles and responsibilities

We are seeking a detail-oriented and highly organized individual to join our team as a Billing Assistant. As a Billing Assistant, you will play a crucial role in ensuring accurate and timely billing for our clients. Your attention to detail and excellent communication skills will be essential in effectively managing client accounts and resolving any billing issues that arise.

Responsibilities

• Process billing invoices and send them to clients in a timely manner.
• Update client accounts with any changes to billing information.
• Collaborate with other departments to resolve billing discrepancies.
• Assist in the preparation of financial reports and records.
• Monitor outstanding invoices and follow up with clients to ensure prompt payment.
• Research and resolve any billing inquiries or disputes.
• Maintain accurate and up-to-date billing records and documentation.
  

Requirements

• High school diploma or equivalent; associate’s or bachelor’s degree in accounting or related field preferred.
• Proven experience in billing or a similar role.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Excel.
• Familiarity with billing software and systems.
• Ability to work independently and prioritize tasks effectively.
• Strong problem-solving skills and ability to think critically.
• Excellent organizational skills and ability to multitask.
• Knowledge of basic accounting principles.

Desired candidate profile

As a Billing Assistant, essential skills include:

1. Attention to Detail: Accurately entering billing information and checking for errors.

2. Organizational Skills: Managing multiple accounts and ensuring timely processing of invoices.

3. Communication Skills: Effectively communicating with clients and internal teams regarding billing inquiries and discrepancies.

4. Proficiency in Billing Software: Familiarity with accounting software and tools used for billing and invoicing.

5. Numerical Aptitude: Strong math skills for calculating charges, discounts, and adjustments.

6. Problem-Solving: Addressing billing issues and discrepancies efficiently.

7. Time Management: Prioritizing tasks to meet billing deadlines and manage workloads.

8. Customer Service: Providing excellent support to clients regarding their billing questions and concerns.

9. Knowledge of Accounting Principles: Understanding basic accounting and financial concepts related to billing.

10. Confidentiality: Maintaining the privacy of sensitive financial information.