Culinary Supervisor

Roles and responsibilities

This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them with consistent high quality food.

What You Will Need To Succeed

• Genuine service personality, with high EQ.
• Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field is preferred.
• Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company.
• Good knowledge of local food hygiene and HACCP guidelines.
• Conduct all operational tasks in F&B Production in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability
  

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Desired candidate profile

1. Guest Engagement: Interact with guests to provide a warm welcome, answer questions, and share insights about the menu and culinary concepts.
2. Menu Promotion: Highlight and promote special dishes, seasonal menus, and signature offerings to enhance guest interest and satisfaction.
3. Culinary Education: Educate guests about the ingredients, preparation methods, and cultural significance of various dishes.
4. Feedback Collection: Gather and relay guest feedback on culinary experiences to the kitchen and management for continuous improvement.
5. Event Coordination: Assist in organizing culinary events, tastings, and cooking demonstrations to engage the community and promote the establishment.
6. Collaboration: Work closely with chefs and kitchen staff to ensure a cohesive dining experience and communicate guest preferences.

Essential Skills:

• Passion for Food: A genuine enthusiasm for culinary arts and a deep understanding of different cuisines.
• Communication Skills: Excellent verbal skills to effectively convey information and engage with guests.
• Interpersonal Skills: Ability to build rapport with guests and create a welcoming atmosphere.
• Sales Ability: Skills to upsell menu items and encourage participation in culinary events.
• Attention to Detail: Focus on guest preferences and dietary restrictions to provide personalized recommendations.