Outlet Supervisor - Russian Speaker
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- Provide courteous professional efficient and flexible service at all times following Rixos Standards of Performance.
- Be entirely flexible and adapt to rotate within different subdepartments of the Food & Beverage Division or any other department of the hotel as assigned.
- Carry out any other reasonable duties and responsibilities as assigned.
- Undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.
- Perform opening and closing procedures established for the place of work as assigned.
- Have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend food and beverage combinations and upsell alternatives.
- Provide a high standard of quality and efficient/friendly service as per Standard Operational Procedures.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Handle guest inquiries in a courteous and efficient manner.
- Establish a rapport with guests maintaining good customer relationships.
- Monitor operating supplies and reduce spoilage and wastage.
- Report guest complaints or problems to Managers if no immediate solution can be found and assure followup with guests.
- Assist in carrying out monthly quarterly biyearly and yearly inventory of operating equipment.
- Report for duty punctually wearing the correct uniform and name tag maintaining a high standard of personal appearance and hygiene and adhering to the hotel and department appearance standards.
- Provide friendly courteous and professional service at all times.
- Maintain good working relationships with colleagues and all other departments.
Qualifications :
- Previous experience in the hospitality industry particularly in food and beverage service is preferred.
- Excellent communication and interpersonal skills with the ability to interact effectively with guests and colleagues.
- Strong organizational skills and attention to detail ensuring high standards of service and cleanliness are maintained.
- Flexibility and adaptability to work in various subdepartments and handle different tasks as assigned.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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