Guest Service Executive
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Passionate about Guest relations As a Guest Service Executive you will work with your team to create unforgettable experiences for our guests.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
- Prepare for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.
- Provide a warm welcome to the guests register and process check in for all arrivals and update the guest information in the system.
- Be accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon the departure of the guests.
Qualifications :
Your experience and skills include:
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Strong interpersonal and communication skills with a passion for service
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Must be Russian German or French speaker
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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