KEY ROLES & RESPONSIBILITIES
- Prepare all administration documents required by the Hotel Sales Team
- Attend to Telephone Fax email inquiries in a timely manner
- Coordinate all Fam Trips and Site Inspections as required
- Attend Monthly Sales Meetings
- Attend to all Sales Department mail and maintain a correspondence database
- Assist with direct mail campaigns
- Statistical collation on behalf of state (weekly)
- Maintain Filing systems (manual and electronic)
- Maintenance and management of database
- Assist with promotions where requested
- Organize Trade Shows functions and exhibitions where applicable and advised by Superiors and carry out travel arrangements
- Assist with compilation of annual budgets business plan and regular action plans
- Assist with tender submissions
- Stock control of collateral
- Coordinate and maintain supply of corporate gifts and promotional items
- Assist with the preparation of new products and services
- Work in line with business needs
- Is aware of the Credit Policy
- Is fully aware of Sofitel Standards
- Performs related duties and special projects as assigned
- To keep constant update on the Data Base of customers in liaise with Reservation / Revenue Manager & Director of Sales
- To maintain an updated data system on the Sales & Marketing System (OPERA) of Ground Handlers DMCs Conference Organizers Incentive Houses & Venue finders.
Qualifications :
PERSONAL ATTRIBUTES
- Good understanding of luxury market
- Good understanding of all hotel departments
- Knowledge of sales skills and revenue management
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Selfmotivated creative and confident with a highly energetic personality
- Creative independent and manages stress gracefully
- Ability to meet deadlines consistently
- Proactive and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy ideas systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multitask
EXPERIENCE & QUALIFICATIONS
- Minimum 2 years experience in a sales position
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Opera Sales & Catering & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English written and spoken
- Fluency in Arabic written & spoken is an advantage
Remote Work :
No
Employment Type :
Fulltime