Assistant Housekeeping Manager

• Supervise and coordinate daily housekeeping operations ensuring tasks are completed efficiently and to standard.
• Assist in scheduling and training housekeeping staff conducting performance evaluations and ensuring compliance with hotel policies.
• Ensure adequate staffing levels and manage employee shift schedules.
• Conduct regular inspections of guest rooms public areas and backofhouse to ensure cleanliness standards are met.
• Address any housekeeping issues or complaints raised by guests in a timely and professional manner.
• Work closely with other departments to ensure smooth operation and guest satisfaction.
• Monitor inventory levels of cleaning supplies linens and other housekeepingrelated materials.
• Place orders for supplies and manage stock rotation to avoid wastage.
• Ensure proper handling and storage of all cleaning products in compliance with health and safety standards.
• Ensure that all housekeeping activities comply with health and safety regulations including the proper use of cleaning equipment and chemicals.
• Conduct training sessions for staff on safety protocols hygiene standards and guest room cleaning procedures.
• Maintain accurate records of housekeeping activities including staff attendance room cleanliness reports and inventory usage.
• Prepare daily and monthly housekeeping reports for management.
• Handle guest requests complaints or special needs with professionalism and efficiency.
• Collaborate with the Front Office and Maintenance teams to address guest room issues and maintain a high level of service.

Qualifications :

• Education: Bachelors degree or diploma in Hospitality Management or related field preferred.
• Experience: Minimum of 23 years in a supervisory role in housekeeping preferably in a hotel setting.
• Technical Skills:
  • Proficiency in hotel management software and MS Office.
  • Knowledge of housekeeping equipment materials and safety procedures.
• Key Competencies:
  • Strong leadership and communication skills.
  • Excellent organizational and timemanagement abilities.
  • Attention to detail and commitment to maintaining high standards of cleanliness and guest satisfaction.
  • Ability to handle pressure and resolve issues in a fastpaced environment.

Remote Work :

No

Employment Type :

Fulltime