Guest Service Centre Agent CID Agent
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
Guest Service Centre Agent / CID Agent
First impressions are everything! As a Guest Service Centre Agent / CID Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
- Answer the telephones professionally and cheerfully including transferring and routing misdirected calls and taking messages.
- Must adhere to the rules and regulations implemented by the CID department of the Ministry of Interior.
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Qualifications :
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English and Arabic; additional languages are a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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