Hostess Hotel Restaurant
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Job Description
Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.
Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.
Customer Service: Provide excellent customer service by addressing guest inquiries resolving issues and ensuring guest satisfaction.
Seating Guests: Escort guests to their tables present menus and assist in seating arrangements according to the reservation and seating plan.
Communication: Collaborate with the waitstaff kitchen and management to coordinate efficient and smooth operations.
Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.
Assisting with Events: During events or busy periods hostesses may be required to assist in organizing and coordinating special functions.
Upselling: Promote special offers menu items or promotions to increase revenue.
Knowledge of the Establishment: Stay informed about the restaurants menu specials and events to provide accurate information to guests.
Handling Reservations: Manage phone and online reservations confirm bookings and maintain an organized reservation system.
Adhering to Policies: Follow company policies procedures and guidelines related to customer service and hospitality.
Qualifications :
High school diploma or equivalent is usually the minimum requirement. Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
