Reservation Officer
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Job Description
Reservations Officer
You are the beginning of an exceptional guest experience. As a Reservations Officer you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
Consistently offer exceptional friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through upselling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests enter rooming lists and update accurate information in the system
Qualifications :
Your experience and skills include:
- With at least 1 years relevant and similar work experience in a hotel
- Ability to work well under pressure in a fast paced environment
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
- Ability to work cohesively and collectively as part of a team
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
