System Service Engineer

Roles and responsibilities

• PCS7, WinCC and STEP 7 programming of control systems
• Fire & Gas systems and Emergency Shutdown Systems design and programming.
• Involvement throughout whole software/systems lifecycle, from design through coding to testing,
• installation and configuration, and documentation
• Installation and configuration/testing work at customer sites
  

Your Qualifications And Skills – Digital And Solid!

• Bachelor’s degree in a relevant engineering field.
• Minimum 5 years’ experience in Siemens DCS and SCADA design, programming,
• commissioning, and troubleshooting.
• Hands on experience in PCS7 Safety Systems
• Good client facing skills, must be able to work as part of combined client/contractor team
• In depth knowledge of Water and Wastewater process, Petrochemical processes, and Oil & Gas
• processes
• Willingness to travel and work away when required
• UAE driving license
  

Desirable Skills

• Ability to develop PCS7 and PLC programs based on reading schematics and interpreting customer specifications
• Ability to troubleshoot control loops and motor wiring
• Network architecture design
• Industrial instrumentation selection, configuration, commissioning, and troubleshooting
• Strong verbal and written communication skills
• Experience of working in both Water and Oil & Gas industries.

• Technical Expertise: Strong understanding of systems architecture, hardware, and software relevant to the specific industry (e.g., IT, telecommunications, automation).

• Problem-Solving Skills: Ability to diagnose issues quickly and develop effective solutions to minimize downtime and ensure system reliability.

• Installation and Configuration: Experience in installing and configuring systems, ensuring they meet client specifications and operational requirements.

• Customer Service Orientation: Strong interpersonal skills to effectively communicate with clients, understand their needs, and provide exceptional support.

• Troubleshooting Skills: Proficiency in identifying and resolving technical problems in a timely manner, both remotely and on-site.

• Documentation Skills: Ability to maintain accurate records of service activities, system configurations, and troubleshooting processes.

• Communication Skills: Excellent verbal and written communication to explain technical concepts to non-technical stakeholders and provide clear instructions.

• Team Collaboration: Experience working collaboratively with cross-functional teams, including development, sales, and customer support.

• Project Management: Skills in managing installation or upgrade projects, ensuring they are completed on time and within budget.

• Continuous Learning: Commitment to staying updated on new technologies, industry trends, and best practices in system service and support.

• Adaptability: Flexibility to work in various environments and adjust to changing project requirements or customer needs.

Desired candidate profile

As a Systems Service Engineer, you’ll be responsible for installing, maintaining, and troubleshooting complex systems, often in a client-facing role. Here are key skills and qualifications essential for this role:

1. Technical Expertise: Strong understanding of systems architecture, hardware, and software relevant to the specific industry (e.g., IT, telecommunications, automation).

2. Problem-Solving Skills: Ability to diagnose issues quickly and develop effective solutions to minimize downtime and ensure system reliability.

3. Installation and Configuration: Experience in installing and configuring systems, ensuring they meet client specifications and operational requirements.

4. Customer Service Orientation: Strong interpersonal skills to effectively communicate with clients, understand their needs, and provide exceptional support.

5. Troubleshooting Skills: Proficiency in identifying and resolving technical problems in a timely manner, both remotely and on-site.

6. Documentation Skills: Ability to maintain accurate records of service activities, system configurations, and troubleshooting processes.

7. Communication Skills: Excellent verbal and written communication to explain technical concepts to non-technical stakeholders and provide clear instructions.

8. Team Collaboration: Experience working collaboratively with cross-functional teams, including development, sales, and customer support.

9. Project Management: Skills in managing installation or upgrade projects, ensuring they are completed on time and within budget.

10. Continuous Learning: Commitment to staying updated on new technologies, industry trends, and best practices in system service and support.

11. Adaptability: Flexibility to work in various environments and adjust to changing project requirements or customer needs.

12. Safety Awareness: Understanding of safety regulations and best practices relevant to system installation and maintenance.